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Caseworker

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Caseworker is the personal work queue for case handlers. It brings together the tasks, claims and deadlines that belong to your cases, with a built-in assistant to help with quick assessment.

On opening the board you see your own tasks and cases, with claims and deadlines per case, so you can pick up the next piece of work without hunting for it across other boards.

Screenshot: RONL Business API Caseworker board showing tasks, claims and deadlines per case

Caseworker board โ€” personal work queue for case handlers

For more depth on how the board and its assistant work, see Caseworker Dashboard and Caseworker Dashboard (V2).


Brief by design

This board is on the acceptance environment. The page covers what it is for and what you see; a full step-by-step guide follows when it reaches production. See Getting Started.